By purchasing, you have acknowledged that you have read and accepted the following terms.
– All sales are final. We do not accept returns or offer refunds on souvenir products.
— If for some reason your clone(s) do not arrive in healthy condition, we will replace them for you at no cost. You MUST submit a request with pictures of the clones/packaging to us via email within 12 hours of USPS package receipt timestamp. For clone loss related to user error or any other reason, we may offer a one time replacement at the cost of $50 plus the current shipping rate. Proof of original purchase is required and replacements will only be sent to the original purchaser.
Exchanges
We only replace items if they are damaged in transit. If you have any issues with shipping, You MUST submit a request with pictures of the items/packaging to us via email within 12 hours of USPS package receipt timestamp.
Need help?
Contact us at info@souvenirseedco.com for questions related to refunds and returns.